Effective date: April 14, 2025

Last updated: August 21, 2025

This SMS & Messaging Terms & Disclosure (“SMS Terms”) explains how GET SAILS LLC. (“Get Sails,” “we,” “us,” or “our”) sends text messages (SMS/MMS) and automated messages to you, what you consent to when you provide your phone number, and how you can manage or stop messages. These terms supplement our Privacy Policy and Terms of Service.

1. What you are consenting to

By providing a mobile phone number to Getsails and/or checking the consent box on our website or app, you agree that Getsails and its service providers may send you automated and manually-sent SMS/MMS messages to that number for service, onboarding, billing, and marketing purposes, as described below.

You consent to receive messages from:

• Getsails, Inc. and its authorized service providers (including carriers and messaging partners such as Twilio).

• Our agents and partners where relevant to onboarding, service delivery, or promotions.

Consent to receive messages is not a condition of purchase except where required to deliver the Service (e.g., account verification or billing notices).

2. Types of messages you may receive

We may send the following message types to the number you provide:

Transactional / Service Messages

• Account onboarding and verification (e.g., “Your temporary password: 123456”).

• Billing and payment notifications (e.g., trial ending, billing receipts).

• Important service updates (outages, security, appointment confirmations).

Marketing / Promotional Messages (only if you opt in)

• Promotional offers, course updates, webinars, and special offers.

• Newsletters and tips related to using Getsails or growing your service business.

3. Message frequency & carrier fees

• Message frequency varies by account and activity. You may receive multiple messages per week depending on onboarding, billing, and promotional activity.

• Standard message and data rates may apply from your mobile carrier. Getsails is not responsible for carrier fees charged to end users.

4. How to opt in

You opt in when you:

• Enter your phone number on a Getsails signup form and check the consent checkbox; or

• Provide your phone number during onboarding and affirm consent verbally or in writing.

Signup checkbox example (copy/paste):

By signing up I agree to receive email and SMS messages from Getsails at the phone number provided. Msg frequency varies. Msg/data rates may apply. Reply STOP to opt out. Privacy & Terms.

We retain records of the opt-in (timestamp, method, IP, form, copy of consent language) for compliance and auditing.

5. How to opt out / unsubscribe

To stop receiving promotional SMS/MMS messages from Getsails at any time, reply STOP to any message. After you send STOP, we will send a confirmation message and no further marketing messages will be sent to that number. You may still receive transactional messages (e.g., billing confirmations) unless you close your account or explicitly request cessation of transactional messages.

If you need help with opt-out or have questions, reply HELP to any message or contact support: support@getsails.com or [phone number].

6. Example message templates

These are examples of messages you may receive:

• Onboarding (transactional):
  Getsails: Welcome! Your Day 1 course is ready. Login https://app.getsails.com. Reply STOP to opt out.

• Trial reminder (transactional):
  Getsails: Your trial ends in 3 days. Upgrade now to keep access: https://app.getsails.com/upgrade. Reply STOP to opt out.

• Promotional (marketing):
  Getsails: Limited time — 20% off setup this week. Book: https://app.getsails.com/special. Reply STOP to opt out.

7. Opt-in records & carrier compliance

For A2P/10DLC and carrier compliance, Getsails maintains logs of opt-in consent, message templates, delivery receipts, opt-outs, and the signup flow. We may provide these records to carriers or regulators as required.

8. Third-party messaging providers & delivery

We use third-party messaging providers and carriers to deliver messages. We are not responsible for carrier filtering, delayed delivery, or message blocking. Messages may be routed through third-party carriers and subject to their terms.

9. Privacy & data use

Phone numbers and messaging data are processed in accordance with our Privacy Policy: https://getsails.com/privacy. We use numbers to provide the Service, for fraud prevention, and for marketing (when consented). We do not sell phone numbers.

10. Support & abuse reporting

If you receive unwanted messages or suspect abuse, contact us immediately at:
support@getsails.com or [phone number]. For security incidents email security@getsails.com.

11. Changes to these SMS Terms

We may update these SMS Terms. For material changes we will notify you via email or text before the change takes effect. Continued receipt of messages after the effective date constitutes acceptance of the updated terms.

12. Contact & data requests

If you have questions, wish to exercise your rights, or report abuse, contact:

GET SAILS LLC
Address: 1309 Coffeen Avenue STE 1200 Sheridan,  Wyoming 82801
Email: support@getsails.com
Phone: (623) 396 – 2700

For privacy-specific requests, email support@getsails.com.